Privacy Policy

This Privacy Policy explains how Novusmedix (“we,” “us,” or “our”) collects, uses, and protects information when you visit novusmedix.com (the “Site”) or contact us. We are a medical billing and revenue cycle management company serving healthcare practices in the United States.

No protected health information (PHI)

This Site is a general business and marketing website. It is not intended for the submission of patient information. Please do not submit patient records, insurance details, or other protected health information through our forms or by email. Any operational data exchanged with clients is handled through separate, appropriate channels.

Information we collect

• Information you provide: when you submit our contact form, we collect your name, email address, and any company, phone number, service interest, and message you choose to share.
• Attribution and usage data: with your consent where required, we may collect limited analytics such as the page you landed on, referring site, and campaign parameters (UTM tags). We do not use this to identify you personally.
• Technical data: standard server and security data (such as a derived, hashed identifier used for rate limiting) needed to operate and protect the Site.

How we use information

• To respond to your inquiry and communicate about our services.
• To operate, secure, and improve the Site.
• To understand, in aggregate, how the Site is found and used.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Cookies and consent

We use essential cookies required for the Site to function. Analytics or other non-essential technologies load only after you opt in through our consent banner. You can change your choice at any time. We honor Global Privacy Control (GPC) signals where applicable.

Legal bases (EEA/UK visitors)

Where the EU or UK GDPR applies, we process personal data on the basis of your consent (analytics), our legitimate interests (operating and securing the Site and responding to inquiries), and to take steps at your request before entering into a potential engagement.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to object to processing, and to data portability. California residents have rights under the CCPA/CPRA, including the right to know, delete, correct, and to limit or opt out of certain uses; we do not sell or “share” personal information as those terms are defined. To exercise any right, contact us through our contact form.

Children’s privacy

The Site is directed at healthcare businesses and is not intended for children under 13. We do not knowingly collect personal information from children.

International visitors

We operate in the United States. If you access the Site from outside the United States, your information may be processed in the United States.

Data retention and security

We keep inquiry information only as long as needed to respond and for legitimate business and legal purposes, then delete or de-identify it. We use reasonable technical and organizational measures to protect information, though no method of transmission or storage is completely secure.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.

Contact

For privacy questions or to exercise your rights, contact us through our contact form.

This template is provided for general information and is not legal advice. Please have a qualified attorney review it before you rely on it.